How to request the refund ?

The Yvonne Leon company refunds only products ordered in stock. For any special orders and/or sale products, the products will not be returned, exchanged or refunded.

In order to carry out the refund procedure, please follow the instructions sent by email during your return request on your dashboard.


Yvonne Léon undertakes to refund within a maximum of fifteen (15) working days, from the physical receipt of the order.
The refund transaction will be made on the bank account used on your order.
Please note that your bank may take several days to register the transaction on your account.

Any products returned deteriorated, altered or damaged, will be sent back to the customer.