What is the return policy ?

In accordance with Article L. 121-20 of the French Consumer Code, you have a withdrawal period of fourteen (14) days from the date you receive the product to request an exchange or refund, allowing you to exercise your right of withdrawal without providing any justification or incurring any penalties.

The item must be returned in its original packaging and in perfect condition. The product must be exactly as it was when you received it. Any product that has been worn, damaged, altered, or deteriorated will not be accepted, exchanged, or refunded.

Yvonne Léon covers the return shipping costs for any product exchange worldwide. However, for any second shipment of a product outside the European Union, shipping costs will be charged to the customer. Shipping costs for any second shipment of a product within a European Union country will be free of charge.

For all special orders and/or discounted products, items cannot be returned, exchanged, or refunded.